Privacy Policy

ReteMobile Solutions ("we," "us," "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our online platform. We adhere to the General Data Protection Regulation (GDPR) and other applicable privacy and data protection laws to ensure your personal data is handled with the utmost care.

Information We Collect
We may collect and process the following types of personal data:

• Personal Identification Information: such as name, address, email address, and phone number when you contact us or use our services.
• Technical Data: including IP addresses, browser type, device information, and usage data collected through cookies and similar tracking technologies when you access our site.
• Location Data: for the purpose of improving our mobile network coverage analysis and services.
• Service Usage Data: details about how you use our services, including interaction with our mobile internet coverage mapping and consultancy tools.

How We Use Your Information
Your personal data is processed only for legitimate purposes, including:

• Providing, operating, and maintaining our mobile network analysis, signal optimization consultancy, and IoT connectivity services.
• Improving and personalizing your experience on our platform.
• Communicating with you regarding your inquiries, service updates, and administrative matters.
• Complying with legal obligations and protecting our legal rights.
• Conducting research and analysis to enhance our telecommunications solutions.

Legal Basis for Processing
We process your personal data based on your consent, contractual necessity, legitimate interests, or compliance with legal obligations, in accordance with GDPR requirements.

Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our services or comply with legal requirements. These partners are bound by strict confidentiality agreements and are only authorized to use your data as necessary to provide services to us.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, or to comply with applicable laws and regulations. Once your data is no longer required, we will securely delete or anonymize it.

Your Rights Under GDPR
You have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your personal data, subject to certain conditions.
• The right to restrict or object to our processing of your data.
• The right to data portability where applicable.
• The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• The right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us at our physical address.

Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience and gather analytics information. You may configure your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our site.

Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures are regularly reviewed and updated in line with technological advances.

International Transfers
In some cases, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are conducted in compliance with applicable data protection laws, using appropriate safeguards such as standard contractual clauses.

Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children without parental consent. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to delete the information promptly.

Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or services. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us
If you have any questions or concerns regarding this privacy policy or how we handle your personal data, you may contact us at: